Stuff I've thought about this week

• One of the biggest reasons it's hard to convince legacy product organizations to invest in improving their UX is because they've already seen that they don't need that investment to make a successful product (how many times have you looked at a product and wondered how the company that makes it makes so much money off it when their product is a pain to work with?).

• The two most important things you can do for yourself: first, accept that your worldview is always incomplete and inadequate. Second, talk to people and do things that stretch your worldview (if you can't do these, read things that stretch your worldview).

• An interesting way to approach (seemingly improbable) ideas, from The power law: instead of trying to prove an idea works, try to come up with one obvious way the idea cannot possibly work.

• If you want to change anything about people, start by paying attention to the things they do by default. These are what they will resist the most.

Interesting reads:

• essay The power of defaults
• book review Patricia Highsmith’s hunger for love and thought
• essay Putting ideas into words
• article Eleventy and Netlify for NPM newbs like me
• article Good services are verbs, bad services are nouns
• article What are your company's anti-values?

Other interesting stuff:

• video Selling sales to techies