abhi's blog

“Oh, you weren't in the meeting. Let me forward you the minutes so you can catch up”

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When you think you have a problem, you reframe it into a problem you can actually solve. And then you're faced with this:

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I finally started reading Shape up. I'm only a quarter of the way in, but I'm already drowning in notes.

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Some notes on things to think about when designing processes:

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If you ever find yourself saying, “there were mistakes made, but not by me,” then you might want to consider the possibility that you're going through cognitive dissonance.

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One behavior I keep running into with most newly-formed teams is the overwhelming desire to steer clear of any conflict.

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In Making Conversation, Fred Dust talks about how the physical spaces our conversations inhabit can affect their content and direction.

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...is not the same as voicing them.

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Do you

a. Feel offended/insulted/angry/hurt that they lied to you? b. Ask them why they lied to you? c. Ask yourself why they felt the need to lie to you?

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For a lot of people, the impact-effort matrix is a quick way to work out what they should – or shouldn't – focus their efforts on.

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